Mill End-of-Life Policy
This End-of-Life policy ("Policy") applies to all Mill food recyclers, websites, mobile applications, Services, and products or parts manufactured, distributed, or sold by Mill (collectively, "Mill Products") and is meant to communicate the transition plan for the end of life of Mill Products.
By purchasing or using a Mill Product, you agree to the terms and conditions of this Policy, which supplement and are a part of the Mill Terms of Service.
The interpretation of this Policy or the application of this Policy shall be as determined by Mill in its sole discretion. This Policy is effective for all Mill Products and Services.
We reserve the right to change this Policy from time to time in accordance with our Terms of Service. Capitalized terms not defined here have the meaning given to them in the Terms of Service.
You may have rights or remedies relating to Mill Products which cannot be excluded or limited under applicable law. Nothing in this Policy is intended to or will affect any such rights or remedies or limit or exclude any liabilities, for example liabilities for personal injury or death caused by our negligence or for fraudulent misrepresentation, which cannot be excluded or limited. All other warranties applicable to Mill Products will terminate in accordance with their terms and applicable law.
Overview
We want to constantly innovate and make our products and services better. Mill Products will evolve to include new and better capabilities and functionalities, better security features, and new data, software, and hardware designs. Mill may discontinue Mill Products in its sole discretion.
We may take a variety of factors into account when making end-of-life determinations, such as: i) technical limitations and/or data security considerations that may be associated with the age of products; ii) average useful life data for similar product categories, when available; iii) market considerations around cost or demand, and iv) the availability and/or lack of support of third-party technology.
Definitions
End-of-Life: A process that guides the final operations associated with a Mill Product life cycle. The end-of-life process consists of a series of technical and business milestones and activities that, once completed, make a product obsolete. Once obsolete, a Mill Product is not sold, improved, maintained, or supported (subject to applicable law).
End-of-Sale Date: Last calendar date on which Mill will sell a Mill Product or any component thereof that Mill has determined to end-of-life. End-of-Sale Date may be unique to each Mill Product or such component and will be effective as determined by Mill or in accordance with the notice provisions as set forth in this Policy or as otherwise published by Mill (subject to applicable law).
End-of-Software Support Date: Last calendar date on which Mill will create software fixes for a Mill Product or a component thereof that Mill has determined to end-of-life. End-of-Software Support Date may be unique to each Mill Product or such component and will be effective as determined by Mill or in accordance with the notice provisions as set forth in this Policy or as otherwise published by Mill (subject to applicable law).
End-of-Life Date: Last calendar date on which Mill will support a Mill Product or component thereof that Mill has determined to end-of-life. End-of-Life Date may be unique to each Mill Product or such component and will be effective as determined by Mill or in accordance with the notice provisions as set forth in this Policy or as otherwise published by Mill (subject to applicable law).
It is important to note that there may be scenarios when Mill Products may be inoperable after their respective End-of-Life Date. For instance, should you decline certain upgrade or replacement opportunities for Mill Products as they reach their End-of-Life Date, there may be situations where such Mill Products may be materially limited in functionality or wholly inoperable.
General Policy Terms and Conditions
Mill will continue to provide software support for Mill Products after their End-of-Sale Date. Software Support will be provided in accordance with any terms and conditions as may be published by Mill from time to time with the limitation that software updates and releases are available up to the End-of-Software Support Date (subject to applicable law). Subsequently, software updates may be provided, where available, up to the End-of-Life Date and in accordance with any terms and conditions as may be published by Mill from time to time (subject to applicable law).
Mill will continue to provide hardware support for Mill Products after their End-of-Sale Date. Support will be provided up to the End-of-Life Date and in accordance with any terms and conditions as may be published by Mill from time to time (subject to applicable law).
Disposal
If your food recycler does not need to be returned to Mill and you no longer want it, Mill will provide guidance –– through the Mill website, Mill mobile application, or through our customer support team –– upon request regarding how to properly recycle or dispose of the food recycler. To avoid creating additional waste, we ask that you reach out to Mill to facilitate proper recycling of the food recycler when possible.
Notice
Where feasible, Mill will issue a ninety (90) day notice prior to each respective End-of-Sale Date, the End-of-Software Support Date and the End-of-Life Date. Mill will use commercially reasonable efforts to disseminate notice in writing to impacted Members by electronic mail using the contact information reasonably available within Mill's records. In addition, Mill will publish such notices on the Mill website and in the Mill mobile application.
